I would like to purchase shirts at wholesale to be sold in my store. Who do I contact?
I would like to advertise on your website. Who do I contact?
Can I send my purchase as a gift and have it gift wrapped?
I have a problem, who should I contact?
How do I wash my new t-shirt?
The
designs refer to 'Flex'. What do these
mean?
This
refers to the print technique used to make our Flying Shirts.
'Flex' is a durable,
flexible print technique. It gives a smooth texture and also allows
for more unusual colouring techniques such as metallic and reflective
effects. Please also note that no designs in our store are made from subpar and downright inferior digital t-shirt iron-ons as many "t-shirt" sites on the internet have.
Our products are
produced with the best techniques and are built to last.
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How
long will my shirt take for delivery?
Shipment is made within 1-2 business days of payment being
received.
Once shipped, delivery times depend on the shipping service selected
during the order process. The available shipping options are as
follows:
Standard
Generally, shipments going to Eastern US destinations are sent via USPS
standard delivery, whereas shipments going to Central or Western US
destinations are sent via DHL Smart Mail. Canadian and International
shipments are shipped via USPS parcel post airmail.
Estimated delivery times for standard shipments are between 4 and 10
mailing days. Most international customers experience shipping times
between 5 days and 5 weeks. Please note that standard shipments are not
guaranteed and we can not provide tracking information.
4 Day Ground
Shipping times are guaranteed and a tracking number is provided; you
will receive your purchase no later than the seventh business day after
your order begins to be produced.
Customers choosing 4 Day Delivery service should note that their package
can be tracked via DHL through to their local United States Postal
office. The final leg of the shipment will be provided by the United
States Postal Service. Please note that Saturday delivery is possible
with this shipping type.
2nd Day
This delivery option is guaranteed; you will receive your order by 5 PM
on the second business day following your shipment.
Express
This delivery option is guaranteed; you will receive your purchase no
later than 3PM the next business day after shipment is made.
*Please note these two important point regarding 2nd Day and Express
Delivery:
1) In the event that an article in your order cannot be produced because
we do not have your chosen size or color available, our Customer Service
team will make every attempt to contact you by email or by telephone to
suggest alternative choices. Should we not be able to contact you in
time to ensure that your order ships within the time frame of your
guaranteed shipment, we will use our best judgment to replace the
product. In these instances, we will notify you by letter with your
shipment to explain the changes.
2) 2nd Day and Express Delivery cannot be shippped to P.O. Box
addresses. If you have entered a P.O. Box address and chosen 2nd Day or
Express Delivery, your shipment is likely to be delayed and cannot be
gauranteed. In this instance, or in the unlikely case we cannot ship
according to the terms you selected within two business days of
producing the order, Long Island Clothing will reimburse the additional
shipping costs to you and ship your item via Standard delivery.
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Do you offer a discount on large orders?
Yes, we do. See the chart below:
| Value of Basket |
Discount |
| from $100.00 |
5.00 % |
| from $150.00 |
7.50 % |
| from $200.00 |
10.00 % |
| from $300.00 |
12.50 % |
| from $500.00 |
15.00 % |
| from $1,000.00 |
17.50 % |
Shipping is Free on Orders over $169.90 !
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Why
do the prices for certain combinations of shirt and designs vary?
Some designs are
more intricate to print than others or contain multiple colors, and so the production costs are a little higher. We try to minimize
our costs where possible, while still maintaining the quality of the
designs and products.
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When
I place my order I see a reference to Spreadshirt. Why?
We have partnered
with Spreadshirt in order to provide you with the best quality products
and service. They handle the merchandising on our behalf, from ordering
through to distribution. This enables us to concentrate on the designs
and product selection and keep our costs very low so that you don't
have to pay top dollar for quality apparel. From time to time Spreadshirt
may contact you on our behalf regarding your order, although you may
always contact us directly for any help
you may need.
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I
would like to purchase shirts at wholesale to be sold in my store. Who do I contact?
For more information on selling our products please contact
us.
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I
would like to advertise on your website. Who do I contact?
For more information on advertising your aviation related business please contact
us.
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Can
I send my purchase as a gift and have it gift wrapped?
Of
course. During checkout you can choose to have your products gift wrapped
for an additional charge of $3.99. We'll even attach a gift card with
your own personal message.
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I
have a problem, who should I contact?
If you have a problem
of any kind please contact us immediatly
and we will work to resolve the situation to your satisfaction.
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CARE
INSTRUCTIONS
How
do I wash my new t-shirt?
To
get the most use out of your new Long Island Clothing shirt please use the following
care and washing methods.
Wash
in cold water
Avoid liquid detergents
Do not tumble dry
Do not dry clean
Please wash inside out
Iron carefully
Flex
designs are very durable and striking print techniques.
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